< 1 min read

Download and Install Windows SDK:

Windows 10 SDK

You can get the Windows 10 SDK in two ways: install it from this page by selecting the download link or by selecting “Windows 10 SDK (10.0.19041.0)” in the optional components of the Visual Studio 2019 Installer. Before you install this SDK: Review all system requirements below.

Record a memory dump
* The process is paused while the memory is being copied to the file. Doing this on a production instance can cause the application to become unresponsive and possibly crash.

Open Task Manager, right click on the process and click Create dump file

When this is done, you’ll see a message with the location of the DMP file

Copy this file to your computer for analysis.

Use something like WinDbg


Software Diagnostics Institute Software Diagnostics Library (requires access) Software Diagnostics Technology and Services Tables of Contents and Indexes of WinDbg Commands from all volumes Download Debugging Tools for Windows Download WinDbg Preview Debugging Tools for Windows Help Debugging Tools for Windows Blog Symbol Server (Microsoft): srv*c:mss*http://msdl.microsoft.com/download/symbols Symbol Server (Citrix): srv*c:css*http://ctxsym.citrix.com/symbols

Was this post helpful?